Shipping timeframes begin once your order leaves our warehouse, not from the moment your order is placed. Deliveries are made Monday - Saturday, excluding Sundays and public holidays. We always aim for same-day dispatch, however:. You'll receive a co

<h4 id="isPasted">When will my order be dispatched? Free Standard delivery on orders over &#xA3;75. No code needed.</h4>Shipping timeframes begin once your order leaves our warehouse, not from the moment your order is placed. Deliveries are made Monday - Saturday, excluding Sundays and public holidays.&#xA0;We always aim for same-day dispatch, however:<ul><li style="font-size: 12px; line-height: 2;">Monday - Thursday: orders placed after 19:00 will be processed the next working day.</li><li style="font-size: 12px; line-height: 2;">Friday (after 19:00) &amp; Saturday: Orders will be processed on Sunday&#xA0;</li><li style="font-size: 12px; line-height: 2;">Sunday: Orders after 15:00 will be processed on Monday.</li></ul> You&apos;ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouseDelivery timeframes not guaranteed and can be delayed due to unforeseen&#xA0;circumstances. <h3 id="uk-delivery">UK Delivery</h3><table style="width: 100%;"><tbody><tr><td style="width: 24.2837%;"><div style="text-align: center;">Service&#xA0;</div></td><td style="width: 25.7163%;"><div style="text-align: center;">Delivery Time</div></td><td style="width: 25.0000%;"><div style="text-align: center;">Cost</div></td><td style="width: 25.0000%;"><div style="text-align: center;">Free Above</div></td></tr><tr><td style="width: 24.2837%;"><div style="text-align: center;">UK Standard Delivery</div></td><td style="width: 25.7163%;"><div style="text-align: center;">2-3 days&#xA0;</div></td><td style="width: 25.0000%;"><div style="text-align: center;">&#xA3;3.99</div></td><td style="width: 25.0000%;"><div style="text-align: center;">&#xA3;75</div></td></tr><tr><td style="width: 24.2837%;"><div style="text-align: center;">UK Next Day Delivery</div></td><td style="width: 25.7163%;"><div style="text-align: center;">Next Day*</div></td><td style="width: 25.0000%;"><div style="text-align: center;">&#xA3;4.99</div></td><td style="width: 25.0000%;"><div style="text-align: center;">-</div></td></tr></tbody></table> *Any next day orders placed on Friday after 19:00 or Saturday will be delivered on Monday Delivery Restrictions&#xA0;<ul><li style="font-size: 12px;">For Channel Islands, Isle of Man, Northern Ireland &amp; Highlands, standard delivery is sent via Royal Mail and takes 3&#x2013;4 working days. </li><li style="font-size: 12px;">Please note, the following postcodes may have delays on our next-day delivery service: AB, BN, BT, CA, DD, DG, DH, DL, EH, EX, FK, G, GY, HR, HS, IM, IV, JE, KA, KW, LA, LD, LL, ML, NE, NR, PA, PH, PL, PO, SA, SY, TA, TD, TQ, TR, WV, YO, ZE </li><li style="font-size: 12px;">Next Day orders placed on a weekend before a bank holiday will be delivered the next working day.</li></ul> Things you need to know:<ul><li style="font-size: 12px; line-height: 1.5;">Delivery and Dispatch times may vary during busy periods (such as sales) and UK bank holidays. </li><li style="font-size: 12px; line-height: 1.5;">All Delivery fees are non-refundable (including if you pay via Klarna or Clearpay). </li><li style="font-size: 12px; line-height: 1.5;">If your parcel hasn&apos;t been delivered within the expected timeframe and you haven&apos;t been informed of any delays, or your order is damaged when it arrives, please contact our Customer Care team for assistance within 7 days of delivery.</li></ul> My tracking number isn&#x2019;t working, what shall I do?All UK tracking should update within 24-48 hours of dispatch however sometimes this may take slightly longer due to courier delays outside of our control.If there has been no tracking activity or updates within 7 working days of dispatch, please contact our Customer Care team and we will be able to look into this further for you.Please use the chat icon to start a chat with a member of the team.

What are your shipping times?

We offer free standard delivery on all orders over £75. Whilst we aim for same day dispatch (except Saturdays), Please allow up to 1 working day for dispatch of standard orders before reaching out to us. You will be updated by email when your order i

We offer free standard delivery on all orders over &#xA3;75Whilst we aim for same day dispatch (except Saturdays), Please allow up to 1 working day for dispatch of standard orders before reaching out to us. You will be updated by email when your order is with the carrier, and delivery times are detailed on our&#xA0;<a href="https://lovall-haxsjehvlek.gorgias.help/en-US/what-are-your-shipping-times-4467559">shipping page</a><a href="https://lovall-haxsjehvlek.gorgias.help/en-US/what-are-your-shipping-times-4467559">.</a>

Do you offer free shipping?

Next Day Delivery (UK). Next-Day Delivery excludes Sundays and UK Bank Holidays.

Next Day Delivery (UK)<ul><li style="font-size: 12px;">Next-day Orders placed before19:00, Monday - Friday, will be delivered on the next day, including Saturdays. </li><li style="font-size: 12px;">Next-day Orders placed after 19:00, Monday - Thursday, will be delivered in the next two days, including Saturdays. </li><li style="font-size: 12px;">Next-day Orders placed after 19:00 on Friday, or before 15:00 on Sunday, will be delivered on Monday. </li><li style="font-size: 12px;">Next-day Orders placed after 15:00 on Sunday will be delivered in the next two days.</li></ul>Next-Day Delivery excludes Sundays and UK Bank Holidays.

If I order with Next-Day shipping, when will my order arrive?

Once your order is dispatched, you will receive a shipping confirmation email with your order details and your tracking information. You will be able to check the status of your order as it makes its way to you. Tracking usually updates within 24–48

Once your order is dispatched, you will receive a shipping confirmation email with your order details and your tracking information. You will be able to check the status of your order as it makes its way to you.Tracking usually updates within 24&#x2013;48 hours of dispatch. Occasionally this can take a little longer if the courier experiences delays outside of our control.In the unusual circumstance that you do not receive a shipping confirmation email or a tracking number, please contact our Customer Care team.If you realise you&#x2019;ve entered the wrong or incomplete delivery address, please contact us as soon as possible so we can help before your parcel is delivered. Have a Lovall account?&#xA0; If you&#x2019;ve got a Lovall account, tracking is simple: 1. Login into your&#xA0;account2. Go to Account &gt; My orders&#xA0;3. Find the order you want to track4. Click &#x201C;track order&#x201D; to see your tracking updates via the courier. You can also use the tracking link from your shipping confirmation email at any time. My Tracking is not updating?All UK tracking should update within 24-48 hours of dispatch however sometimes this may take slightly longer due to courier delays outside of our&#xA0;If there has been no tracking activity or updates within 7 working days of dispatch, please contact our Customer Care team and we will be able to look into this further for you.Please use the chat icon to start a chat with a member of the team.

How Do I Track My Order?

If you’re not available when delivery is attempted, the courier will usually:. You can check your tracking link for the latest update, including where your parcel has been left or how to rearrange delivery. If you have select Evri as your shipping op

If you&#x2019;re not available when delivery is attempted, the courier will usually:<ul><li style="font-size: 12px;">Leave your parcel in a safe location around your property (such as a porch, behind a gate, or near a shed)</li><li style="font-size: 12px;">Leave it with a neighbour or reception who can accept the parcel on your behalf.</li><li style="font-size: 12px;">Attempt delivery again</li><li style="font-size: 12px;">Take your parcel to a local depot or collection point</li></ul>You can check your tracking link for the latest update, including where your parcel has been left or how to rearrange delivery.If you have select Evri as your shipping option you may be able to select a safe place or nominate a neighbour directly through their website, app or tracking page with your 16-digit tracking number.Please note: if you choose a safe place or delivery preference with the courier, this is done at your own risk.If delivery is unsuccessful after multiple attempts, your parcel may be returned to us. If this happens, please refer to our &#x201C;Returned to Sender&#x201D;&#xA0;article or contact our Customer Care team.

What if I'm not in for delivery?

When your parcel is ready for collection, InPost will send you an email and SMS with your collection code. If you use the InPost app, you can track your parcel and access your code directly once it’s available at your selected locker. Collecting your

When your parcel is ready for collection, InPost will send you an email and SMS with your collection code.If you use the InPost app, you can track your parcel and access your code directly once it&#x2019;s available at your selected locker. Collecting your parcelHead to your chosen locker and enter your collection code, or follow the instructions in the InPost app to open the locker. Haven&#x2019;t received your code?If you haven&#x2019;t received your collection code, please contact InPost via the live chat link in your tracking, and they&#x2019;ll be able to provide this for you. How long will my parcel be held?Parcels are held at the locker for 3 days from the day they arrive. You&#x2019;ll receive reminder notifications from InPost before your parcel is returned to us.Need help at the locker?If you&#x2019;re having trouble accessing the locker, you can contact InPost directly using the number displayed on the locker. Their team can provide remote assistance and guide you through the process.InPost Contact Number: 0330 335 0950 (Mon&#x2013;Fri 07:00&#x2013;22:00 / Weekends &amp; Bank Holidays 08:00&#x2013;20:00)

How do I collect my parcel from InPost?

UK orders. All UK orders are shipped from our UK warehouse, so you will not be charged any customs or import fees. If you are ever asked to pay a fee, please contact our Customer Care team via the chat icon before making any payment, and we’ll verify

UK ordersAll UK orders are shipped from our UK warehouse, so you will not be charged any customs or import fees.If you are ever asked to pay a fee, please contact our Customer Care team via the chat icon before making any payment, and we&#x2019;ll verify this for you. International orders Orders shipped outside of the UK may be subject to customs duties or import taxes, which are set and collected by your local customs authority. These charges are the responsibility of the customer.

Will I pay customs and duties on my order?

If you'd like to ship your parcel to a military address, please select Standard Delivery at checkout. We're unable to offer Next Day Delivery to military addresses. We recommend checking that all parts of the address have been formatted correctly to

If you&apos;d like to ship your parcel to a military address, please select Standard Delivery at checkout.We&apos;re unable to offer Next Day Delivery to military addresses.We recommend checking that all parts of the address have been formatted correctly to ensure a smooth delivery.

Shipping & Tracking