Shipping & Tracking
What are your shipping times?
We aim to dispatch your order the same day, 7 days a week, with our warehouse processing orders until midnight (00:00). Once your order is on its way, we'll send you a dispatch confirmation with your tracking details. During peak periods, including s
Do you offer free shipping?
We offer Free Standard Delivery on all UK orders over £75, automatically applied at checkout. No code needed. We aim to dispatch orders the same day, 7 days a week, although dispatch may take a little longer during busy periods, including sales and n
If I order with Next-Day shipping, when will my order arrive?
Next Day Delivery (UK). Place your order before midnight (00:00) and we'll aim to deliver it the next day. Our warehouse processes orders 7 days a week, so Next Day Delivery is available throughout the week. Once your order has been dispatched, we'll
How Do I Track My Order?
The quickest way to check your delivery is through our Track Order page: Here. Simply enter your order details and email address to see the latest tracking information and follow your parcel on its way to you. Once your order has been dispatched, we'
What if I'm not in for delivery?
If you’re not available when delivery is attempted, the courier will usually:. You can check your tracking link for the latest update, including where your parcel has been left or how to rearrange delivery. If you have select Evri as your shipping op
How do I collect my parcel from InPost?
When your parcel is ready for collection, InPost will send you an email and SMS with your collection code. If you use the InPost app, you can track your parcel and access your code directly once it’s available at your selected locker. Collecting your
Will I pay customs and duties on my order?
UK orders. All UK orders are shipped from our UK warehouse, so you will not be charged any customs or import fees. If you are ever asked to pay a fee, please contact our Customer Care team via the chat icon before making any payment, and we’ll verify
Do you ship to Military addresses?
If you'd like to ship your parcel to a military address, please select Standard Delivery at checkout. We're unable to offer Next Day Delivery to military addresses. We recommend checking that all parts of the address have been formatted correctly to