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Next Day Delivery (UK)<ul><li style="font-size: 12px;">Next-day Orders placed before19:00, Monday - Friday, will be delivered on the next day, including Saturdays. </li><li style="font-size: 12px;">Next-day Orders placed after 19:00, Monday - Thursday, will be delivered in the next two days, including Saturdays. </li><li style="font-size: 12px;">Next-day Orders placed after 19:00 on Friday, or before 15:00 on Sunday, will be delivered on Monday. </li><li style="font-size: 12px;">Next-day Orders placed after 15:00 on Sunday will be delivered in the next two days.</li></ul>Next-Day Delivery excludes Sundays and UK Bank Holidays.

Next Day Delivery (UK). Next-Day Delivery excludes Sundays and UK Bank Holidays.

If I order with Next-Day shipping, when will my order arrive?

Shipping & Tracking

What are your shipping times?

Do you offer free shipping?

How Do I Track My Order?

What if I'm not in for delivery?

How do I collect my parcel from InPost?

Will I pay customs and duties on my order?

Do you ship to Military addresses?

Can I cancel or edit my order?

Can I amend my delivery address?

Can I upgrade my shipping?

I haven't received any tracking information?

Order Amendments

Where is my order?

My order is marked as delivered, but I have not received it

I'm missing an item from my order

I have received the wrong item

I have received a faulty item

I need to change the email address on my order

My order has been returned to the sender

Order Enquiries

How do I make a return?

Can I exchange my item?

Returns / Exchange Policy

Are Returns Free?

Can I return more than one order in the same parcel?

I can't access the Returns Centre

I'm outside the 30-day return period, can I still return my item?

Have you received my return?

When will I get my refund or exchange?

I've returned a non-Lovall item by mistake

Can I return an item that was gifted to me?

Returns, Exchanges & Refunds

How do I get 10% off my first order?

Discounts - things to know

Why isn't my discount code working?

Do you offer a Blue Light Card discount?

Do you offer a student discount?

What payment methods do you accept?

Gift Cards

Discounts & Payments

How do I care for my Lovall products?

What size should I choose whilst pregnant?

When will you be restocking?

NEW Size and Length Guides

Size & Length Guides

Product & Sizing

Contact Us

How do I create an account?

Influencer and Brand Partnerships

Careers / Work at Lovall

General & Technical

If I order with Next-Day shipping, when will my order arrive?Updated a day ago