How Do I Track My Order?Updated 5 days ago
The quickest way to check your delivery is through our Track Order page: Here
Simply enter your order details and email address to see the latest tracking information and follow your parcel on its way to you.
Once your order has been dispatched, we'll also send you a shipping confirmation email containing your tracking link.
Have a Lovall account?
You can also view your order and tracking information from your Lovall account:
- Log in to your account (Here)
- Go to My Orders.
- Select the order you'd like to track.
- Select Track Order to view the latest courier updates.
My tracking hasn't updated
Tracking can take 24–48 hours after dispatch to update while your parcel enters the courier's network.
If your tracking hasn't updated after this time, or your delivery is taking longer than expected, please use the chat icon in our Help Centre. We'll check the latest information and help with next steps.
Is there a problem with my delivery address?
If you notice that your delivery address is incorrect or incomplete, please contact us through the chat icon as soon as possible.
Once your parcel has entered the courier network, we may not be able to change the address, but we'll help wherever possible.