Will I pay customs and duties on my order?Updated 6 days ago

UK orders

All UK orders are shipped from our UK warehouse, so you will not be charged any customs or import fees.

If you are ever asked to pay a fee, please contact our Customer Care team via the chat icon before making any payment, and we’ll verify this for you.

International orders

All import duties are covered by Lovall, so you won't need to pay any additional duty charges when your order arrives.

Your shipping cost will be clearly displayed at checkout, with no unexpected import duty fees.

If you're ever asked to pay an additional customs or import charge, please contact our Customer Care team via the chat icon before making any payment, and we'll look into this for you.