Order Amendments
Can I cancel or edit my order?
Once you have placed your order, you have 15 minutes to cancel or to update your delivery address. This can be done through the chat icon. Please note, we cannot amend items (inc colour, size or length), payment details or delivery methods. If you ne
Can I amend my delivery address?
Once you have placed your order, you have 15 minutes to update your delivery address using our order editing feature. You can access this through our chat icon.After this 15-minute window, our team will be preparing your order for dispatch, so addres
Can I upgrade my shipping?
Unfortunately, we’re unable to upgrade your shipping method once an order has been placed. If you’ve just placed your order, you have 15 minutes to cancel it using our order editing feature. You can access this via our chat feature. You can then plac
I haven't received any tracking information?
Your tracking details will be sent to you by email once your order has been dispatched. Please allow up to 36 hours for dispatch of standard delivery orders before contacting us. If you haven’t received your shipping confirmation email after this tim