Skip to main content
Paying with Klarna
Updated over 2 months ago

Buy now, pay later with Klarna! Paying with Klarna is simple and it allows you to order from our online stores, try different sizes and items, and only pay for what you love.

Klarna is available to all customers aged 18 and over with a billing and delivery address registered in the UK. To use Klarna, you will need to provide your mobile number and email address so Klarna can send your payment statement.


From the day your order is shipped, you will have up to 30 days to try on your order and pay Klarna. Once your order is confirmed, you will receive an email with payment instructions within two days from Klarna. No interest, no fees. You can pay via credit or debit card at www.klarna.com/uk.

To help you pay on time, Klarna will alert you two days before payment is due. You'll receive email reminders to pay, and if very late, they'll also send you a text or letter.

You can pay for your order at any point after you receive the email from Klarna with your payment details. Just follow the instructions in this email to pay for your order.

Why use Klarna?

Klarna allows you to try before you buy and pay in a way that suits you. Depending on which country you’re ordering from, you can choose to pay in 30 days or split the cost into 3 interest-free instalments, where you’ll pay one part-payment at checkout and two further payments at 30 and 60 days.


Klarna Important to know:

  • Missed payments can affect your ability to use Klarna.

  • If you return an item that you paid for using Klarna, Klarna will either cancel or amend your payment.

  • Klarna may run a soft credit search that does not affect your credit score and is only visible on your credit file by you and Klarna. Neither Klarna nor Lounge runs credit searches that could impact your credit rating. This includes the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage

  • Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, Subject to status. Late payment fees apply. T's & C's apply.

  • In the UK, you must be over 18 to use this credit offer.

  • Klarna is an independent company and Lovall does not influence the application process. Klarna uses ‘soft searches’ with credit reference agencies, these do not affect your credit rating.

  • For full T&Cs, please see here.

    If you still have questions, visit Klarna’s Customer Service for a full list of FAQs, live chat, and telephone options at www.klarna.com

Did this answer your question?