Can I get a discount?
If you’d like 10% off your first order and to stay updated on our latest discounts, the best way to start is by creating a LOVALL account: here
By signing up, you'll receive special birthday discounts and exclusive early access to upcoming sales! You can set up an account by clicking the link above, or simply head to the bottom of our homepage and enter your email to subscribe to our marketing emails.
You can use your discount code at checkout by entering it into the 'discount code’ section and clicking apply.
Please note: We’re unable to backdate any discount codes once an order is placed. If you experience any issues with a discount code, please reach out to our Customer Care team before completing your purchase—we’re here to help.
Important to know: Also, remember that discount codes are not valid during sale periods.
I forgot to apply my discount code
Once your order at Lovall has been placed, we're unable to apply or backdate any discount codes to that specific order. However, if you have a valid discount code that wasn't applied to your current order, you can always use it on your next purchase with us.
My discount code is not working?
If your discount code is not working whilst at checkout, here are a few troubleshooting tips:
Is your code still valid? Some discount codes have expiry dates, so it's always worth checking where you got the code from to see if it's still valid when trying to check out.
Do you have sale items in your basket? During sale periods, please note that discount codes aren't generally applicable. Please keep hold of your code to use on your next order instead.
Are you inputting the code correctly? Codes may be case sensitive so it's worth double checking if your code is uppercase or lowercase.
Is that a '0' or an 'O'? As easy as it sounds, this can be a difficult one to spot! Check your code for the correct use of letters and numbers.
If you're still having trouble using a discount code, please contact our customer care team (via the chat icon) and we will be happy to help.
Important to Know:
Only one discount code can be used at checkout.
All discount codes are excluded from being used on e-gift cards.
Discount codes may not be able to be used in addition to any current promotions and we’re unable to apply any codes once your payment has been accepted, so don't forget to add the discount before checking out.