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No Order Confirmation
Updated this week

Haven’t received an order confirmation email?

Once you have completed your order, you will receive an order confirmation email within 24 hours. If you can't find this email, please check your spam or junk folder.

In the unlikely event you do not get a confirmation email, confirming your order, please contact our Customer Care Team with the below information:

  • Full Name

  • Email Address

  • Delivery address (including house number/name and postcode)

It may just be a simple spelling mistake in the email, so please do not worry!

That's all the information we'll need from you. Our customer care team will take care of the rest and ensure this is resolved for you as soon as possible.

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